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What is a Standard Operating Procedure? A dispatcher may be managing many events happening concurrently and each event or incident will be accompanied by its own set of rules and
What are Skills and Equipment? In ARMS Skills and Equipment are exactly that; if a specific unit has a unique skill other units/officers do not possess, ARMS users would be
What are Global Queries? With years of data in your ARMS instance, it can sometimes be difficult to find the record that you are looking for. To aid in this
What is a CAD Unit? CAD Units are a way that your department can set up a user or multiple users to be dispatched to calls. There are many ways
When looking at a move to an ARMS SaaS Cloud-hosted environment, there are many questions that a department might have. One of those questions is will my ARMS client change
Over the years, our team has received countless requests to allow in-house IT departments the option to manage and maintain their own on-premise data centers. While many of our customers prefer utilizing
We are proud to introduce ARMS Academy, our self-paced Learning Management System(LMS), that dives into every aspect of ARMS, including videos, documents, andhands-on assessments. ARMS Academy offers six unique courses
A public safety organization must have a method to share its data in an effective, simple manner. Sharing and evaluating information without any complications is crucial for any safety agency’s
The state of Texas is now collecting more data for incidents involving family violence and drug seizures, which will require the submission of Segment Level 8 with incident reports. The
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