Register today for the ARMS User Conference 2024 in New Orleans!

TRAINING

One of the most important pieces of the total solution is the training that the agency receives. End2End has developed a training curriculum based on the needs and feedback we have received from our customers. We offer a wide range of training programs and courses presented by an experienced training team. Many of our end-user trainers have experience in public safety departments.

Training

We recognize the benefits of having knowledgeable and skillful users of our products.
Some of these benefits are:

  • The more knowledgeable the user is, the happier the user is with the product
  • The more knowledgeable the user is, the more productive the user is for the agency
  • The more knowledgeable the user is, the more satisfied the agency’s management

The list could continue on. The objective here is clear, training benefits all.
We offer Learning Management System, Online Presentation, Virtual Guided, and On-Site Guided Training.

Training can benefit your department even if you have been running ARMS for years.
Contact us for options to meet your training needs.

Your users will be set up with logins to ARMS Academy, our Learning Management System (LMS), where they will have access to training videos, presentations, documents and assessments.  The ARMS Academy allows all users to be instructed, tested and certified on the ARMS system through Self-Guided courses. The LMS will allow the ARMS Administrators and ARMS Users at your department to ensure that all staff are capable of using ARMS. The purpose of these certifications is to ensure that the users have all of the knowledge for their particular certification(s). If your department chooses not to use a feature, you will need inform your users that the feature will not be used for your agency.

  • User Type
    • Current Customers
    • Supplement for New Users
  • Number of Users
    • Based on certifications purchased
  • Location
    • Website – https://academy.arms.app
  • Time
    • Self-paced
    • Completion time based on specific certification course
    • Range from 2-hour to 12-hour completion times

Let us know if you want more information on this type of training and pricing!

This training is meant for a large group to be able to view a presentation going through ARMS and allowing for questions on anything in the system. A certified ARMS Trainer will provide a presentation through a video conference of the different modules involved with the training session using the ARMS training outlines. Then the trainer will open the session to the users to ask any questions that they have on the module of ARMS. Afterwards, these users will have an in-depth knowledge of basics and advances features of ARMS.

  • User Type
    • Current Customers
  • Number of Users
    • 30 users or less
  • Location
    • Webinar – Presentation and Q&A
  • Time
    • 2-hour sessions
    • Between 8 AM and 5 PM CST, unless otherwise agreed upon

Let us know if you want more information on this type of training and pricing!

We base this off a “Train-the-Trainer” curriculum meaning we train your department’s power users and shift supervisors in using the ARMS system. A certified ARMS Trainer will provide a presentation through a video conference of the different modules involved with the training session using the ARMS training outlines. Then the trainer will go hands on with them to get them to complete assessments that we provide and can check their work afterward by remoting into their workstation. Afterwards, these users will be able to train other users in your department that are not able to attend this training. If you are a current customer, you will need to set up a separate ARMS server for the training.

  • User Type
    • Current Customers
    • New Customers
  • Number of Users
    • Proctored Groups of 10 users or less
  • Location
    • Webinar – Presentation and Q&A
    • User Workstation Connection for Assessments (if applicable to session)
  • Time
    • 4-hour sessions, up to 2 per day
    • Between 8 AM and 5 PM CST, unless otherwise agreed upon

Let us know if you want more information on this type of training and pricing!

We base this off a “Train-the-Trainer” curriculum meaning we train your department’s power users and shift supervisors in using the ARMS system. A certified ARMS Trainer will travel to your department and train your users in the training room designated by your department. We recommend having projector connected to the ARMS trainers workstation and workstations setup with ARMS in the training room for all other users. Afterwards, these users will be able to train other users in your department that are not able to attend this training. If you are a current customer, you will need to set up a separate ARMS server for the training.

  • User Type
    • Current Customers
    • New Customers
  • Number of Users
    • Proctored Groups of 10 users or less
  • Location
    • Department Training Room
  • Time
    • 4-hour sessions, up to 2 per day
    • Between 8 AM and 5 PM in respective time zone, unless otherwise agreed upon

Let us know if you want more information on this type of training and pricing!

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