Product Updates

When a 911 call comes in, every second counts. In many Massachusetts municipalities, the police department handles dispatching not just for law enforcement, but also for fire and EMS units. But when these departments rely on separate software systems that don’t talk to each other, critical information can slip through the cracks. That’s where integrated…

When it comes to campus safety, the stakes are high—and so are the consequences of falling out of compliance. The Clery Act, formally known as the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, mandates that colleges and universities participating in federal financial aid programs maintain and disclose information about crime…

In today’s data-driven public safety landscape, accurate and detailed crime reporting isn’t just a technical requirement—it’s a strategic necessity. With the FBI’s transition from the Summary Reporting System (SRS) to the National Incident-Based Reporting System (NIBRS), law enforcement agencies are expected to adopt a new standard for how they capture, report, and analyze crime data.…

In the world of public safety, staying compliant isn’t optional—it’s mission-critical. From local law enforcement agencies to campus security teams, meeting federal standards like NIBRS (National Incident-Based Reporting System) and the Clery Act is essential to maintain trust, funding, and operational integrity. But the process of achieving that compliance—especially with manual systems—can be riddled with…

Join us for an exclusive webinar showcasing DHQ 5.0, the latest addition to the ARMS ecosystem, designed to revolutionize your agency’s operations. Learn how ARMS Digital Roll Call (DRC) and ARMS Digital Admin (DA) Add-ons streamline communication, automate compliance, and enhance officer efficiency. Plus, take advantage of a limited-time 50% discount for ARMS customers! What You’ll Learn:✔️ How DHQ 5.0 integrates seamlessly with your…

As part of the ARMS family, we’re excited to celebrate a major milestone with In-Synch RMS. The release of In-Synch 6.0 marks a bold step forward in modern law enforcement technology. Now, we’ll let the In-Synch team take it from here: As we celebrate our 25th year, we’re proud to announce another huge milestone—the release…

At ARMS, our mission has always been to empower public safety agencies with modern, efficient Software-as-a-Service solutions that streamline operations and deliver better outcomes for communities. Today, we’re thrilled to announce a major milestone in that journey: a strategic investment from Vertica Capital Partners, a leading software-focused private equity firm. This investment represents a transformative…

With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can…

ARMS is committed to providing our customers with the highest quality customer service, product support and technologically advanced products.

Effective June 1st, 2023, ARMS will stop supporting Trimble Nomad, Trimble Juno, and Zebra QLn Series printers due to end-of-life declarations and parts scarcity.

ARMS Park is a new Android app replacing the ARMS MCW handheld app, featuring improved functionality, a refreshed interface, Wi-Fi syncing, enhanced security, and individual citation control.

In today’s world, the day-to-day use of any service wants an easy-to-use portal that they can access from their smart device. 

Maxient is a records system designed for use by Student Conduct offices at institutions of higher education.

The scene of an incident or crime is no longer limited to just the physical location. 

As you may have noticed over the past year, there has been a strong focus within our development efforts in adding functionality to ARMS via web applications and moving existing features to a web format.

Many departments see new ARMS users come into their department or see current ARMS users move into different roles within ARMS.

With ARMS Courtyard Community Reporting, your agency, regardless of size, can offer your community the convenience of filing a citizen report for incidents that are minor in nature. 

With ARMS Single Sign-On (SSO) users need to only enter one set of credentials to access ARMS web apps in the cloud and behind the firewall using desktops, smartphones, and tablets. Not only will this keep data secure but will also boost your department’s productivity.

The ARMS IES module contains a feature for importing data into ARMS from state-related electronic citation and crash reporting systems using data exported by the 3rd party system.

ARMS Monitor 911 feature enables the agency to connect its primary PSAP server (CAD output connection) to the ARMS server to receive NENA standard ANI-ALI call details.