Product Updates

At ARMS, our mission has always been to empower public safety agencies with modern, efficient Software-as-a-Service solutions that streamline operations and deliver better outcomes for communities. Today, we’re thrilled to announce a major milestone in that journey: a strategic investment from Vertica Capital Partners, a leading software-focused private equity firm. This investment represents a transformative…

With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can…

ARMS is committed to providing our customers with the highest quality customer service, product support and technologically advanced products.

Effective June 1st, 2023, ARMS will stop supporting Trimble Nomad, Trimble Juno, and Zebra QLn Series printers due to end-of-life declarations and parts scarcity.

ARMS Park is a new Android app replacing the ARMS MCW handheld app, featuring improved functionality, a refreshed interface, Wi-Fi syncing, enhanced security, and individual citation control.

In today’s world, the day-to-day use of any service wants an easy-to-use portal that they can access from their smart device. 

Maxient is a records system designed for use by Student Conduct offices at institutions of higher education.

The scene of an incident or crime is no longer limited to just the physical location. 

As you may have noticed over the past year, there has been a strong focus within our development efforts in adding functionality to ARMS via web applications and moving existing features to a web format.

Many departments see new ARMS users come into their department or see current ARMS users move into different roles within ARMS.

With ARMS Courtyard Community Reporting, your agency, regardless of size, can offer your community the convenience of filing a citizen report for incidents that are minor in nature. 

With ARMS Single Sign-On (SSO) users need to only enter one set of credentials to access ARMS web apps in the cloud and behind the firewall using desktops, smartphones, and tablets. Not only will this keep data secure but will also boost your department’s productivity.

The ARMS IES module contains a feature for importing data into ARMS from state-related electronic citation and crash reporting systems using data exported by the 3rd party system.

ARMS Monitor 911 feature enables the agency to connect its primary PSAP server (CAD output connection) to the ARMS server to receive NENA standard ANI-ALI call details. 

College students are preparing for their Summer semesters, a time when campuses are less crowded, allowing greater opportunity for incidents.

One item of interest to many of our customers looking into using ARMS within an On Premises server environment or utilizing our MS Azure Cloud SaaS environment is how that decision directly affects them.

ARMS SaaS (Software as a Service) is a cloud-based installation of the ARMS CAD/RMS system where the agency pays a yearly service fee to have ARMS team install, secure, manage, etc.

The California Racial and Identity Profiling Act (CA RIPA), Assembly Bill (AB) 953 was formed to eliminate racial and identity profiling and improve diversity and racial and identity sensitivity in law enforcement.

There are many items that you can add to a Location/GEO File to enhance the information that a dispatcher and officer can be aware of during an incident.

A dispatcher may be managing many events happening concurrently and each event or incident will be accompanied by its own set of rules and procedures or “Standard Operating Procedures”.