ARMS Parking Devices Obsolescence Notice

Which Parking Devices will No Longer be Supported?

ARMS is committed to providing our customers with the highest quality customer service, product support and technologically advanced products. As technology improves to be able to achieve superior performance and increase productivity and efficiency, we want to continue to provide the devices that will best help our user base.

Due to the declaration of end of life by the Original Equipment Manufacturers (Trimble, Microsoft, and Zebra) and due to the scarcity of repair parts, we have come to the conclusion to declare the following products obsolete as of June 1st, 2023:

  • Trimble Nomad products
  • Trimble Juno products
  • Zebra QLn Series printers

Images of these products below:

Trimble Nomad products
Trimble Juno products
Zebra QLn Series printers

ARMS will continue to provide phone and remote support for these devices until June 1st, 2023.  Any repairs may be unattainable due to the scarcity of parts and the devices no longer being supported by the Original Equipment Manufacturers.

What Parking Devices will Still Be Supported?

We now offer an updated ARMS Park App that is pre-installed on our new handheld devices to be used with our improved Bluetooth printers:

  • Zebra TC26 handhelds
  • Zebra ZQ510/511 Bluetooth printers

Both of these devices can be purchased through us by reaching out to sales@arms.com or by calling 1-800-776-6783.

The new ARMS Park App is an improved version of the app that was used on previous devices, so the transition to the new handheld and application will be seamless. If you have any questions regarding the handheld or application our Support team is available to assist. We also recommend scheduling an upgrade of your ARMS system when moving to these devices.

Zebra TC26 handheld
Zebra ZQ511 Bluetooth printer

Let us know if you have any questions regarding the past products or new products by reaching out to support@arms.com or calling 1-800-776-6783.

From the Blog

  • Learn how modern RMS solutions streamline Use of Force reporting, enhance compliance, and protect law enforcement agencies from liability.

    The Evolution of Use of Force Reporting: How a Modern RMS Can Help

    Use of Force reporting has evolved significantly over the years, transforming from simple paperwork into a structured, compliance-driven process. When I first entered law enforcement, documenting Use of Force incidents was straightforward, often relying on a simple form and an officer’s word. But with legal precedents and the rise of modern Records Management Systems (RMS),…

    ,
  • Outdated public safety software carries hidden costs that impact efficiency, security, and budgets. Learn how modern solutions save money.

    The Hidden Costs of Outdated Public Safety Software

    In today’s rapidly evolving digital landscape, public safety agencies often cling to legacy software systems that seem affordable at first glance. However, beneath the surface, these outdated tools carry hidden costs that can strain budgets, disrupt operations, and expose agencies to significant risks. We’re here to delve into these less-obvious expenses and explains why modern…

    , ,