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Public safety agencies rely on technology to keep operations running smoothly, ensure officer safety, and provide the best service to their communities. But what happens when that technology starts working against you instead of for you? Outdated or inefficient public safety software can create major roadblocks—wasting time, increasing costs, and putting compliance at risk. If…

Use of Force reporting has evolved significantly over the years, transforming from simple paperwork into a structured, compliance-driven process. When I first entered law enforcement, documenting Use of Force incidents was straightforward, often relying on a simple form and an officer’s word. But with legal precedents and the rise of modern Records Management Systems (RMS),…

In today’s rapidly evolving digital landscape, public safety agencies often cling to legacy software systems that seem affordable at first glance. However, beneath the surface, these outdated tools carry hidden costs that can strain budgets, disrupt operations, and expose agencies to significant risks. We’re here to delve into these less-obvious expenses and explains why modern…

In public safety, every second matters, yet many agencies are still relying on systems that were cutting-edge decades ago. Legacy Records Management Systems (RMS) used to be a game-changer, but now they often feel like a clunky relic, slowing down critical work. With modern technology offering real-time updates and smoother operations, it’s no wonder agencies…

User Access Permissions are the fundamental security settings that determine which parts of a system a user can access and modify. Think of them as keys that unlock different areas of your organization’s software—they control not just who can see information but also who can edit or remove it. In environments handling sensitive public safety…

At ARMS, our mission has always been to empower public safety agencies with modern, efficient Software-as-a-Service solutions that streamline operations and deliver better outcomes for communities. Today, we’re thrilled to announce a major milestone in that journey: a strategic investment from Vertica Capital Partners, a leading software-focused private equity firm. This investment represents a transformative…

With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can…

ARMS is committed to providing our customers with the highest quality customer service, product support and technologically advanced products.

Effective June 1st, 2023, ARMS will stop supporting Trimble Nomad, Trimble Juno, and Zebra QLn Series printers due to end-of-life declarations and parts scarcity.

ARMS Park is a new Android app replacing the ARMS MCW handheld app, featuring improved functionality, a refreshed interface, Wi-Fi syncing, enhanced security, and individual citation control.

In today’s world, the day-to-day use of any service wants an easy-to-use portal that they can access from their smart device. 

Maxient is a records system designed for use by Student Conduct offices at institutions of higher education.

The scene of an incident or crime is no longer limited to just the physical location. 

As you may have noticed over the past year, there has been a strong focus within our development efforts in adding functionality to ARMS via web applications and moving existing features to a web format.

Many departments see new ARMS users come into their department or see current ARMS users move into different roles within ARMS.

Don’t be another statistic to face downtime and loss of crucial data. The need for a cybersecurity strategy is more critical than ever. Cyber-attacks are no longer about ‘if’ but ‘when.’

With ARMS Courtyard Community Reporting, your agency, regardless of size, can offer your community the convenience of filing a citizen report for incidents that are minor in nature. 

With ARMS Single Sign-On (SSO) users need to only enter one set of credentials to access ARMS web apps in the cloud and behind the firewall using desktops, smartphones, and tablets. Not only will this keep data secure but will also boost your department’s productivity.

The ARMS IES module contains a feature for importing data into ARMS from state-related electronic citation and crash reporting systems using data exported by the 3rd party system.

ARMS Monitor 911 feature enables the agency to connect its primary PSAP server (CAD output connection) to the ARMS server to receive NENA standard ANI-ALI call details.