With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can utilize the cutting edge of technology and the power and capability that it comes with while saving on IT overhead costs.
But what exactly is our SaaS solution, and how could switching to the cloud benefit your organization?
What is ARMS SaaS?
ARMS SaaS is a cloud-based solution that provides the best experience for using ARMS. Unlike traditional on-premises environments, where servers are hosted and maintained by local IT departments, ARMS hosts your server in the industry-leading Microsoft Azure Government Cloud environment. This ensures a secure, reliable, and scalable infrastructure for your public safety needs.
Benefits of Switching to ARMS SaaS
Significant Hardware/Software Cost Savings
- Costly Infrastructure: On-premises software deployment involves installing expensive infrastructure at the agency, including application licensing procured through purchasing requirements such as RFPs and multiple comparable quotes.
- Lifespan of Equipment: Servers and network appliances have a CJIS-compliant life expectancy of approximately 6-8 years, adding to the long-term costs.
- Upfront Costs: On-premises software requires a full upfront purchase, whereas SaaS licensing offers a budget-friendly subscription fee, providing continuous updates to CJIS-compliant hardware and software.
Enhanced Security
- Limited Security Layers: On-premises setups often involve minimal security layers necessary for internet access and antivirus protection.
- Frequent Security Updates: Security technology evolves rapidly, but agencies with on-premises setups are bound to their initial investment for 8-10 years or more due to budgeting constraints.
- Additional Security Layers: SaaS deployments offer constantly upgrading security layers, with the average agency gaining at least three additional layers when moving to the cloud.
Availability
- Accessibility Limitations: On-premises deployments typically restrict data access to within the agency’s physical office space.
- Efficiency and Safety: Limited accessibility can hinder efficiency and constrain safety data for officers in the field.
- Field Access: SaaS platforms provide secure, CJIS-compliant data access in the field, streamlining Records Management workflows and ensuring mission-critical data is always available.
Reduced IT Management Needs
- High IT Costs: On-premises deployments necessitate significant spending on IT management for systems, including administrators and database administrators.
- Eliminating IT Burden: SaaS platforms eliminate the need for various IT personnel, offering dedicated support staff for a fraction of the cost of in-house IT teams.
- Simplified Management: With ARMS hosting the server, IT departments have one less environment to manage and are only responsible for maintaining an internet connection.
Additional Benefits
- Faster Support: Support tickets are resolved quicker, and departments receive priority support when ARMS hosts the server.
- Early Access to Features: Departments using ARMS SaaS gain access to new features and upgrades before those with on-premises setups.
- Reduced Upgrade Times: Upgrade times are significantly reduced from 2 hours to just 30 minutes.
- Enhanced Data Security: Sensitive data is kept safe and secure in the cloud.
- Improved CAD Integration: With ARMS SaaS, Computer Aided Dispatch (CAD) systems are seamlessly integrated, ensuring real-time data access and improved coordination during emergency responses.
- Consistent Updates: Ensuring all departments are always on the latest version of ARMS.
- Customizable Solutions: Tailoring server configurations to meet the specific demands of each department.
Ready to Transform Your Public Safety Operations?
Switching to ARMS SaaS offers numerous benefits, from cost savings and enhanced security to improved availability and reduced IT management needs. By transitioning to our cloud-based solution, your agency can ensure it is always equipped with the latest technology and support.
Contact us today for more information and a free, no-obligation quote!
