Articles

Use of Force reporting has evolved significantly over the years, transforming from simple paperwork into a structured, compliance-driven process. When I first entered law enforcement, documenting Use of Force incidents was straightforward, often relying on a simple form and an officer’s word. But with legal precedents and the rise of modern Records Management Systems (RMS),…

In today’s rapidly evolving digital landscape, public safety agencies often cling to legacy software systems that seem affordable at first glance. However, beneath the surface, these outdated tools carry hidden costs that can strain budgets, disrupt operations, and expose agencies to significant risks. We’re here to delve into these less-obvious expenses and explains why modern…

In public safety, every second matters, yet many agencies are still relying on systems that were cutting-edge decades ago. Legacy Records Management Systems (RMS) used to be a game-changer, but now they often feel like a clunky relic, slowing down critical work. With modern technology offering real-time updates and smoother operations, it’s no wonder agencies…

User Access Permissions are the fundamental security settings that determine which parts of a system a user can access and modify. Think of them as keys that unlock different areas of your organization’s software—they control not just who can see information but also who can edit or remove it. In environments handling sensitive public safety…

With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can…

The scene of an incident or crime is no longer limited to just the physical location. 

Many departments see new ARMS users come into their department or see current ARMS users move into different roles within ARMS.

Don’t be another statistic to face downtime and loss of crucial data. The need for a cybersecurity strategy is more critical than ever. Cyber-attacks are no longer about ‘if’ but ‘when.’

Security for SaaS customers is a high priority and is treated as such.  In this article we will review the many aspects of security standards that are involved when a customer opts to use ARMS from our Cloud/SaaS environment.

We are proud to introduce ARMS Academy, our self-paced Learning Management System (LMS), that dives into every aspect of ARMS, including videos, documents, and hands-on assessments.

How do you communicate with your university’s Student Conduct department? Do you regularly share incident reports with Student Conduct or only communicate with the department when a serious incident occurs?

Your agency deals with a lot of data, and this information is not limited to documents, but instead includes all sorts of multimedia, such as surveillance video, photos, and other potentially large files.

Protect the tablets you use for mobile CAD and RMS If your safety team is like most others, you will frequently use mobile devices like tablets and smartphones, so your team can access your software in the field.

Whether your team provides security for an airport, hospital, school, municipality, or any other group or institution, your responsibilities and requirements will vary slightly during major events.

All universities need to work to ensure that their campus security teams are satisfied. After all, a disgruntled security team will be less likely to perform their duties at peak efficiency.

For decades, police have relied on various dispatch systems to help them locate nearby incidents as well as send a team to the site in question.

ARMS software offers multiple features that can improve your police department’s community engagement outreach and impact and foster trust between officers and the public they serve.