Dedicated to Public Safety Since 1988
ARMS is a leading provider of applications for U.S. public safety agencies, catering to various sectors such as Higher Education, Municipal, Health Care, and more!
30 Years of Experience
Our client base spans diverse sectors, including local and county municipalities, educational institutions, airports, housing authorities, healthcare facilities, school districts, park police, and private security firms.
Dedicated to Security
We’ve honed our ARMS software for 30+ years, evolving from proprietary databases to Microsoft® architecture. Our applications, on Microsoft and SQL Servers, provide stability, security, and innovation.
Fully Managed Services
ARMS offers full-service solutions, including training, installation, and ongoing support. Our expert teams keep our software ahead of the curve amidst evolving tech and industry norms.
8K+
Users
42
States
CJIS
Compliant
SOC2
Certified
Our values
How we work at ARMS
Our shared values keep us connected and guide us as one team.
Dedicated to public safety
We develop, deploy, and support applications and platforms for various areas of public safety, including police, fire, parking and traffic, and security departments.
User-friendly
Our software design philosophy revolves around being user-friendly, stable, and innovative.
Comprehensive services
We provide comprehensive services including training, installation, implementation, and ongoing customer support.
Stable
For over three decades, we have been developing and enhancing ARMS software and infrastructure, built on Microsoft® architecture to prioritize stability and uptime.
Secure
All ARMS applications are written in Microsoft® .Net and utilize Microsoft® SQL Server. We prioritize providing a stable and secure environment for our customers.
Scalable
Our teams are dedicated to ensuring our software remains current amidst evolving technology and industry standards to provide software and services you need at an affordable price—now, and for years to come.
Frequently Asked Questions about ARMS
Everything you need to know about our platform.
-
ARMS equips officers with mobile access to retrieve case details, file reports, and manage incidents in real time, directly from their devices. This eliminates the need to return to the station, reducing response times and enhancing productivity during field operations.
-
ARMS offers 24/7/365 live customer support to ensure uninterrupted service. Our team of experts assists with setup, troubleshooting, and ongoing maintenance, ensuring your system operates at peak efficiency.
-
ARMS is hosted on the secure Microsoft Azure Government cloud platform, ensuring compliance with FBI CJIS Security Policy. Features include advanced authentication, intrusion detection and prevention, data encryption, and regular vulnerability assessments to protect sensitive information.
-
The implementation process for ARMS typically takes 60–90 days. This timeline includes project management, data migration from legacy systems, and thorough training for staff to ensure a smooth transition.
-
ARMS simplifies property and evidence management with features like barcode scanning for quick and accurate logging, and a robust chain-of-custody system to track every movement of evidence from intake to disposal. These tools ensure compliance with legal standards and enhance accountability.
-
Yes, ARMS allows for the attachment of audio, video, and other media files without size restrictions.
-
ARMS features over 100 pre-built statistical reports and customizable reporting tools. Users can download reports to Excel or email them directly to external recipients. This functionality supports data-driven decision-making and resource optimization.
-
ARMS stands out due to its:
- Automation of compliance tasks like NIBRS and Clery Act reporting.
- Cloud-based design for accessibility and cost efficiency.
- Seamless integration with key systems through open APIs.
- Commitment to staying updated with evolving regulations.
-
ARMS features an open API that facilitates seamless integration with third-party systems, including crash reporting, license plate readers, body cameras, court systems, and eCite/eCrash platforms. This eliminates redundant data entry and ensures smooth interoperability.
-
ARMS integrates mobile access with advanced data synchronization and interoperability tools, ensuring officers, dispatchers, and administrators stay connected. Its real-time updates facilitate smooth communication and coordination across all roles, whether in the field or at headquarters.
Join 8,000+ Public Safety Personnel using ARMS
Ready to move from your legacy system? ARMS will port your data for free for a limited time.
Careers
We’re always looking for Talented & Dedicated individuals!
Join our mission providing cutting-edge technologies for public safety agencies.
Latest posts
Our Blog
Interviews, tips, guides, industry best practices, and news.
-
At ARMS, our mission has always been to empower public safety agencies with modern, efficient Software-as-a-Service solutions that streamline operations and deliver better outcomes for communities. Today, we’re thrilled to announce a major milestone in that journey: a strategic investment from Vertica Capital Partners, a leading software-focused private equity firm. This investment represents a transformative…
-
-
With police and security departments across the US using our software, the ARMS team works with customer IT departments that fill a large range of size, availability, and capability. We began offering a hosted solution to enable every current and future customer to experience our Software as a Service (SaaS) model so that they can…