How Can We Serve You?
ARMS goes beyond software by offering a suite of professional services designed to support your agency at every step. From seamless implementation and customized training to ongoing support and compliance guidance, we ensure you have the tools and expertise needed to maximize efficiency and achieve your mission.
Training
One of the most important pieces of the total solution is the training that the agency receives.
Project Management
ARMS Project Management takes a comprehensive approach to guiding agencies through the implementation of proposed solutions.
Integration Services
Data is the lifeblood of any organization, and a public safety department is no exception, so we’ve developed several ARMS components specifically designed to make sure that your data is wherever you need it.
“ARMS has been tremendous value for our agency, while at the same time providing us with up-to-date technology.”
Lieutenant Commander | Communications & IT
“ARMS has made it possible for our Police Department to put all information into one system.”
Chief of Police, City of Petal, MS
“ARMS is the best CAD/RMS solution, dollar for dollar, for colleges, universities, and police departments.”
Temple University Public Safety
Join 8,000+ Public Safety Personnel using ARMS
Ready to move from your legacy system? ARMS will port your data for free for a limited time.
Frequently Asked Questions about ARMS
Everything you need to know about our platform.
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ARMS equips officers with mobile access to retrieve case details, file reports, and manage incidents in real time, directly from their devices. This eliminates the need to return to the station, reducing response times and enhancing productivity during field operations.
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ARMS offers 24/7/365 live customer support to ensure uninterrupted service. Our team of experts assists with setup, troubleshooting, and ongoing maintenance, ensuring your system operates at peak efficiency.
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ARMS is hosted on the secure Microsoft Azure Government cloud platform, ensuring compliance with FBI CJIS Security Policy. Features include advanced authentication, intrusion detection and prevention, data encryption, and regular vulnerability assessments to protect sensitive information.
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The implementation process for ARMS typically takes 60–90 days. This timeline includes project management, data migration from legacy systems, and thorough training for staff to ensure a smooth transition.
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ARMS simplifies property and evidence management with features like barcode scanning for quick and accurate logging, and a robust chain-of-custody system to track every movement of evidence from intake to disposal. These tools ensure compliance with legal standards and enhance accountability.
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Yes, ARMS allows for the attachment of audio, video, and other media files without size restrictions.
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ARMS features over 100 pre-built statistical reports and customizable reporting tools. Users can download reports to Excel or email them directly to external recipients. This functionality supports data-driven decision-making and resource optimization.
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ARMS stands out due to its:
- Automation of compliance tasks like NIBRS and Clery Act reporting.
- Cloud-based design for accessibility and cost efficiency.
- Seamless integration with key systems through open APIs.
- Commitment to staying updated with evolving regulations.
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ARMS features an open API that facilitates seamless integration with third-party systems, including crash reporting, license plate readers, body cameras, court systems, and eCite/eCrash platforms. This eliminates redundant data entry and ensures smooth interoperability.
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ARMS integrates mobile access with advanced data synchronization and interoperability tools, ensuring officers, dispatchers, and administrators stay connected. Its real-time updates facilitate smooth communication and coordination across all roles, whether in the field or at headquarters.