Comprehensive Resource and Response Management with ARMS CAD
ARMS Computer-Aided Dispatch (CAD) optimizes resource and response management, ensuring efficiency with minimal redundancy. Designed for single or multi-agency units, ARMS CAD supports both single and multi-monitor setups. Seamlessly integrating with ARMS Mapping, Records Management, and Mobile systems, it delivers a complete solution tailored to diverse dispatching needs.
Manage CAD Resource
ARMS CAD simplifies the management of critical patrol and premise-related information, including:
- Available units, locations, and statuses.
- Pending and active calls, SOPs & a Security Matrix of Premises.
- Premise contacts, caller protocols & event-specific departmental procedures.
SOPs empower agencies to define procedures, set caller questions, and establish event protocols, ensuring consistent and efficient response workflows. The system captures, manages, and prioritizes mission-critical data, supporting rapid and informed decision-making in high-stakes situations where every second counts.
Access Critical Info
in One Interface
ARMS CAD provides visual and audible alerts tied to location or person records flagged with Officer Safety warnings. CAD event data includes names, property, and vehicle records, which, once entered, are accessible across all ARMS modules—eliminating duplicate data entry.
Complete location and premises history allows you to view past events, officer safety conditions, alarm company details, owner contacts, and hazardous materials information—all within the CAD interface.
Report and Notify
Leverage the ARMS Data Browser to query any module within ARMS without exiting CAD, enhancing workflow efficiency and providing seamless access to critical data. The ARMS Notification Manager enables automatic email notifications based on incident codes, ensuring timely and effective communication.
Additionally, predefined CAD reports allow users to quickly generate detailed reports by simply selecting parameters and printing with ease, streamlining the reporting process.
A user-friendly end-to-end suite of solutions that cover all public safety needs.
Let us show you what ARMS can do for you.
Features
Enhancing Dispatch Efficiency with ARMS CAD
ARMS CAD revolutionizes incident management by empowering dispatchers to initiate calls, access comprehensive location histories, and use intuitive shortcuts to streamline tasks. Integrated Standard Operating Procedures (SOPs) and real-time Officer Safety Alerts ensure faster response times and improved safety for all personnel.
Initiate Incidents Anywhere
With ARMS CAD, dispatchers can efficiently manage calls, map new locations, and assign the nearest available units, including multiple officers and vehicles, ensuring prompt and effective responses.
Streamline Your SOPs
Link SOPs directly to incident codes, providing clear guidance for dispatchers on required actions & contacts. This ensures efficiency, especially during rare or complex calls, by saving valuable time.
Real-Time Officer Safety Alerts
Agencies can attach Officer Safety Alerts to names, vehicles & locations within ARMS CAD. These alerts trigger audible beeps, instant alerts & flashing notifications, providing dispatchers & responders with critical safety information in real time.
Access Complete Location Histories
Each location in ARMS CAD is linked to historical data, including past incidents, key contacts, alerts, and blueprints. Accessible via ARMS Mobile CAD, it reduces radio traffic, enhances situational awareness, and helps prioritize calls.
We have been using ARMS at the Billerica Police Department since 2008. ARMS has been tremendous value for our agency, while at the same time providing us with up-to-date technology. ARMS is easy to use and easy to deploy with great flexibility to run on many types of devices. It will run on any popular web browser. No client software to install, run it on-premises or in the cloud, it’s up to you. Don’t pay 2-3X more for a legacy product that’s never improved or updated.
CAD Features
Spell Check
Ensure error-free documentation with built-in spell check for all narrative fields.
Public Record Synopsis Field
Easily prepare records for public release using the dedicated Record Synopsis field.
Comprehensive Reporting Tools
Leverage advanced reporting capabilities, including UCR, Clery & NIBRS compliance.
Streamlined Approval and Review
Track & manage record approvals with a multilevel review system for enhanced accountability.
Customizable Email Notifications
Receive configurable email alerts when reports are created, ensuring timely updates.
Extensive Report Library
Access over 270 canned statistical report templates to analyze & optimize operations.
Powerful Data Querying
Query fields across Records Management with the ARMS Data Browser for in-depth analysis.
Flexible Report Printing
Print reports using standard forms or tailor them to custom departmental templates.
Centralized RMS Case Info
Consolidate all RMS data for each case into a single, accessible location.
Join 8,000+ Public Safety Personnel using ARMS
Ready to move from your legacy system? ARMS will port your data for free for a limited time.
Our Products
ARMS provides public safety software solutions for Municipal Police, Schools, Higher Education, Hospitals, and more!
Other Industries We Specialize In
-
Healthcare
Streamlined CAD/RMS Solutions for Healthcare Public Safety: Enhancing Compliance, Security, and Operational Efficiency.
-
Higher Education
College and University Police Departments: Tailored CAD and RMS Solutions for Campus Safety and Regulatory Compliance.
-
K-12
Enhancing Safety and Streamlining Operations: Comprehensive CAD/RMS Solutions for K-12 School Public Safety Agencies.
Frequently Asked Questions about ARMS
Everything you need to know about our platform.
-
ARMS equips officers with mobile access to retrieve case details, file reports, and manage incidents in real time, directly from their devices. This eliminates the need to return to the station, reducing response times and enhancing productivity during field operations.
-
ARMS offers 24/7/365 live customer support to ensure uninterrupted service. Our team of experts assists with setup, troubleshooting, and ongoing maintenance, ensuring your system operates at peak efficiency.
-
ARMS is hosted on the secure Microsoft Azure Government cloud platform, ensuring compliance with FBI CJIS Security Policy. Features include advanced authentication, intrusion detection and prevention, data encryption, and regular vulnerability assessments to protect sensitive information.
-
The implementation process for ARMS typically takes 60–90 days. This timeline includes project management, data migration from legacy systems, and thorough training for staff to ensure a smooth transition.
-
ARMS simplifies property and evidence management with features like barcode scanning for quick and accurate logging, and a robust chain-of-custody system to track every movement of evidence from intake to disposal. These tools ensure compliance with legal standards and enhance accountability.
-
Yes, ARMS allows for the attachment of audio, video, and other media files without size restrictions.
-
ARMS features over 100 pre-built statistical reports and customizable reporting tools. Users can download reports to Excel or email them directly to external recipients. This functionality supports data-driven decision-making and resource optimization.
-
ARMS stands out due to its:
- Automation of compliance tasks like NIBRS and Clery Act reporting.
- Cloud-based design for accessibility and cost efficiency.
- Seamless integration with key systems through open APIs.
- Commitment to staying updated with evolving regulations.
-
ARMS features an open API that facilitates seamless integration with third-party systems, including crash reporting, license plate readers, body cameras, court systems, and eCite/eCrash platforms. This eliminates redundant data entry and ensures smooth interoperability.
-
ARMS integrates mobile access with advanced data synchronization and interoperability tools, ensuring officers, dispatchers, and administrators stay connected. Its real-time updates facilitate smooth communication and coordination across all roles, whether in the field or at headquarters.