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In-Synch RMS
A Secure, Offline-Capable RMS Solution Designed to Keep Law Enforcement Connected, Efficient & in Control
Purpose-Built RMS for Law Enforcement
In-Synch RMS is designed to meet the real-world needs of law enforcement professionals—from patrol to investigations to administration. It delivers unmatched reliability, investigative power, and offline operability.
Offline System Access
Each installed system works independently, even without internet, so officers stay connected in the field.
Built-In Agency Data Sharing
Summary data syncs in real time across cooperating departments with no third-party vendor required.
Appeals Management
Built-in workflows for officers, detectives, supervisors, and admins to reduce errors and speed up operations.
Key Features of In-Synch RMS
Automated Data Entry
CADLink imports incident details from dispatch centers, automatically populating fields like call type, assigned officer, timestamps & locations, eliminating the need for manual data entry.
Advanced Investigative Tools
Link Finder provides a visual representation of relationships between suspects, locations, vehicles & incidents, helping detectives uncover hidden connections in their investigations.
Robust Case Management
Case Builder allows officers to create, manage, & update digital case files, including detailed narratives, arrest records, attached media (photos, videos, documents) & evidentiary items.
Crime Mapping Integration
Law enforcement agencies can export incident data to crime mapping & analytics vendors to visualize crime trends, identify high-risk areas, & support intelligence-led policing.
Traffic Violation Management
E-Citation integrates with existing databases to automatically populate vehicle, driver & violation details, reducing data entry time & minimizing errors in traffic enforcement.
Property & Evidence Tracking
Property Room & Evidence Management ensures accurate tracking of confiscated items, evidence storage & court submission logs, maintaining chain-of-custody integrity.
Manage Personnel & Fleet
Fleet Management allows agencies to monitor vehicle maintenance, mileage & assignments to improve resource planning, as well as track officer schedules, assignments & training records.
Warrants & Registration
Warrant & Registration Management can record, track & update warrants, parole/probation details, & offender history, ensuring real-time access to critical legal documents.
Flexible Deployment
As an On-Premise solution, In-Synch allows agencies to retain full control over system security, access & sensitive data storage, ensuring compliance with local & federal regulations.
If you have any questions about In-Synch RMS or want to see it in action, give us a call at 1-(800)-776-6783, or contact us using the button below!
Join the hundreds of other agencies prepared for the best and worst-case scenarios!
Simplified Agency Data Management
In-Synch RMS simplifies complex data entry, reporting, and investigative processes, reducing administrative workload while improving accuracy. With automated call logging, case building, and integrated CAD imports, agencies can efficiently manage operations and ensure reliable recordkeeping.
The system provides self-building master indexes, link analysis, and customizable queries to help personnel uncover critical connections and enhance investigations.
Advanced Reporting & System Integration
With over 150 predefined reports, including arrests, calls-for-service, citations, and case summaries, In-Synch RMS provides agencies with essential analytics to improve decision-making.
The system seamlessly integrates with CAD systems, e-Citations, crime mapping tools, and external databases, ensuring efficient data-sharing between agencies and departments.
Frequently Asked Questions about In-Synch
Everything you need to know about our platform.
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Do you have a Daily Log?
In-Synch RMS provides a Daily Log to record specific information regarding events that were handled during an assigned shift/day.
Is there a difference between desktop and laptop systems/appearance or workflow?
The desktop and mobile applications are the same appearance and workflow.
How many customers do you have?
Over 250 agencies throughout the United States and Canada.
How large a customer can you handle?
We have agencies ranging in size from one person to state-wide implementations.
Do you offer data conversions?
Data conversions are based on the amount and type of data for conversion. Data is examined for consistency and conversions are handled with input from the originating agency, on a case-by-case basis.
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What are your computer/network requirements?
Workstations
- Dual Core Processor or better
- 2GB RAM or better
- Windows 8.1/10/11 – 32 and 64-bit OS, Professional/Ultimate/Enterprise editions supported
- 802.11g/n/ac/ax Wireless (on laptops) and 10/100/1000 Ethernet (on workstations)
- 120GB HD or larger (SSD preferred)
Server
- Standalone Server Recommended
- Dual Core Processor or better4GB RAM or better
- Windows Server 2012R2/2016/2019, 32 and 64-bit OS supported
- 2, 10/100/1000 NIC Cards
- 250 GB HD or larger (SSD preferred)
Networking
- In-Synch RMS can synchronize over any IP-based network
- Multi-agency queries require a high speed internet connection
- The In-Synch Server requires internet access for remote support
- High speed internet access is required for customer service
Do you provide hardware?
While you are free to purchase you own hardware (meeting our minimum specifications), we can also provide a quote for needed hardware.
Can you use a bar code scanner with your system?
Bar code scanners can be used to import driver’s license information (AAMVA North American Standard), vehicle registrations (PA), and can be used to automate the property check-in/checkout process from within In-Synch RMS.
Does your system work on a smartphone or tablet?
In-Synch RMS will run on any non-ARM based tablets running Windows 8.1/10/11, Professional/Ultimate/Enterprise editions supported.
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Do you interface with our CAD?
We interface with numerous CAD vendors across the country. We also provide a standard format to enable CAD vendors to interface with In-Synch RMS.
Do you interface with E-Citations?
While we have interfaced with a couple of specific vendors, In-Synch Systems has designed a common interface that can be utilized by any E-Citation vendor.
Do you interface with my …?
In-Synch Systems has interfaces with many types of software important to law enforcement, such as CAD (Computer Aided Dispatch), Court, Jail, E-Citation, and Crime Mapping/Analysis software.
To inquire about an interface not listed, please contact us at 1-800-776-6783 for more information.
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How soon can we get up and running with your RMS?
Each implementation is assigned a project manager who oversees the project timeline and milestones, from contracts to go-live. With your input, our technicians pre-load your database with all of your personnel, login credentials, local crime codes and ordinances, magistrates, courts, and property room locations.
In-Synch Systems’ deployment team will install and configure any needed hardware and software. Our goals is to minimize challenges and create a software environment that your agency can utilize immediately.
Do you do live training? Are there training manuals? Do you conduct regional training events?
At In-Synch, we realize and focus on the importance of training and take several steps to ensure that each attendee understands the basic use of our system, is provided access to our comprehensive training manual, and has direct contact information for their trainer.
Our training program is developed and managed by a retired police officer with more than 30 years of experience in law enforcement and has been certified in Instructor and Advanced Instructor Development. Whether it’s basic, administrative, or refresh training, In-Synch Systems provides the tools and services your agency needs to be successful.
Do you have 24/7 support and how is your help desk?
Our services don’t stop after your implementation has been completed. We strive to provide the best customer service in the industry. We offer a 24/7 help desk that is “Always working for you”. Our customers constantly rave about our U.S. based help desk.
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Do you have State/Federal reporting capabilities (IBR or SRS)?
We provide FBI standard NIBRS and SRS reporting.
For the following states, In-Synch RMS has state-specific reporting:
- AK
- CA
- ID
- IN
- KY
- MO
- MS
- OK
- PA
- SC
- TX
- WI
- WV
- VA
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Do you have data sharing?
In-Synch RMS offers data-sharing for cooperating agencies through the super master name, organization, address, and vehicle indexes. The super master indexes provide summary information and can include: officer safety, internal notes, photographs, call and case summaries, known associates, warrants, vehicle occupants, etc.
In-Synch RMS can also export data to state and federal data sharing, such as the Pennsylvania LEGIS and federal NDEx systems.
In-Synch RMS was chosen for its unique technology platform and its ability to organize and analyze data in meaningful ways making it easy for police officers to enter data and make investigative connections to solve crime. In-Synch RMS boasts a full report writing suite allowing police reports and important court documents to be generated from data points entered into the system. On the administrative side it generates a variety of activity and intelligence reports for police executives.
In-Synch RMS Customer Training & Support
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Our training program is proven to show even computer novices how In-Synch RMS can make their jobs easier. Moreover, each trainee receives access to an online manual that they can rely on for step-by-step operating instructions. Agencies can also participate in live and recorded training events, user-group meetings, conferences, and various other training-related activities.
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You can access In-Synch RMS’ Online Training & Help Manuals using the buttons below.
Online Manual
Comprehensive online resource for basic training, admin training, and continuing education.
*Requires Login Credentials
Self Help Manual
Self Help Topics include:
- Tips and Best Practices
- Common Questions/Answers
- Troubleshooting Steps
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Our customers receive 24/7 assistance from technicians who are consistently rated as excellent by customer satisfaction surveys. Customers receive support via an 800 telephone number (1-800-776-6783) and their computer screens using our remote assistance program that enables real-time communication. We also provide ongoing training to keep customers current with improvements to our software.
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You can access your ConnectWise Control Remote Assistance using the button below
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In-Synch Systems offers comprehensive training in crime reporting requirements of states and instruction in the proper use of In-Synch RMS to complete these tasks. Training includes instruction on both the UCR SRS and NIBRS reporting systems.