ARMS is Committed to Security & Compliance
At ARMS, safeguarding your sensitive Public Safety data is our top priority. Our SOC 2 Type 2 certification reflects our dedication to maintaining the highest standards of security, availability, and confidentiality, giving you peace of mind that your information is always protected.
What is SOC 2 Type 2 Certification?
SOC 2 Type 2 certification is a rigorous standard for data security established by the American Institute of Certified Public Accountants (AICPA). It evaluates an organization’s systems and controls based on five key Trust Service Criteria:
- Security: Protecting systems and information from unauthorized access.
- Availability: Ensuring systems operate reliably and as promised.
- Processing Integrity: Verifying accurate and authorized system processing.
- Confidentiality: Safeguarding sensitive data against unauthorized disclosure.
- Privacy: Managing personal data responsibly throughout its lifecycle.
Unlike Type 1 certification, which assesses the design of controls at a single point in time, SOC 2 Type 2 evaluates the operational effectiveness of those controls over an extended period—typically 3 to 12 months. This makes SOC 2 Type 2 certification a higher standard of accountability and trust.
How Does ARMS Achieve SOC 2 Type 2 Certification?
Achieving SOC 2 Type 2 certification involves a detailed and independent audit process. This audit examines not only the design but also the consistent operation of our security controls. Key steps include:
- Assessment and Implementation: Establishing robust policies and technical safeguards to meet SOC 2’s stringent requirements.
- Ongoing Monitoring: Continuously monitoring our systems to ensure compliance and identify opportunities for improvement.
- Third-Party Audit: Partnering with an independent auditing firm to validate that our controls meet the SOC 2 standards and operate effectively over time.
Our certification process is not a one-time effort, but an ongoing commitment to maintaining and improving our practices to align with evolving security challenges.
How SOC 2 Compliance Enhances ARMS Solutions
As a trusted provider of public safety solutions, ARMS integrates SOC 2 principles into every aspect of our services:
- Secure Data Management: Our RMS & CAD solutions are designed with robust encryption and access controls to safeguard sensitive information.
- Reliable Cloud-Based Systems: Hosted on Microsoft Azure, our cloud infrastructure ensures high availability and business continuity, meeting the “availability” criteria of SOC 2.
- Compliance Automation: With built-in tools for NIBRS and Clery Act compliance, our solutions help agencies maintain regulatory standards without sacrificing security.
- Third-Party Integration: Our open APIs and seamless integrations are engineered to uphold SOC 2’s confidentiality and security standards, even when interfacing with other systems.
Why Partner with a SOC 2 Type 2 Certified Provider?
Choosing a SOC 2 Type 2 certified partner like ARMS provides peace of mind and tangible benefits for your organization:
- Enhanced Trust: Demonstrates our commitment to protecting your data and meeting industry best practices.
- Reduced Risk: Ensures your information is handled securely, mitigating the risks of data breaches and non-compliance penalties.
- Operational Excellence: Reflects our dedication to delivering reliable, secure, and efficient solutions that support your mission.
- Competitive Edge: Allows you to confidently report to stakeholders, clients, and regulatory bodies that your partner meets the highest standards of data protection.
In today’s digital age, data security is non-negotiable. Partnering with ARMS means aligning with a provider that prioritizes your security as much as you do, ensuring that your operations remain secure, compliant, and efficient. Together, we can build a safer, more secure future.
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I have been a supporter of ARMS over the years for a variety of reasons, starting with the team’s assistance in project management adoption, to the use of the product, and the support and maintenance resolution if something occurs. I have found the people at ARMS to always seek to find the best way to assist our agency in supporting our campus community.
Frequently Asked Questions about ARMS
Everything you need to know about our platform.
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ARMS equips officers with mobile access to retrieve case details, file reports, and manage incidents in real time, directly from their devices. This eliminates the need to return to the station, reducing response times and enhancing productivity during field operations.
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ARMS offers 24/7/365 live customer support to ensure uninterrupted service. Our team of experts assists with setup, troubleshooting, and ongoing maintenance, ensuring your system operates at peak efficiency.
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ARMS is hosted on the secure Microsoft Azure Government cloud platform, ensuring compliance with FBI CJIS Security Policy. Features include advanced authentication, intrusion detection and prevention, data encryption, and regular vulnerability assessments to protect sensitive information.
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The implementation process for ARMS typically takes 60–90 days. This timeline includes project management, data migration from legacy systems, and thorough training for staff to ensure a smooth transition.
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ARMS simplifies property and evidence management with features like barcode scanning for quick and accurate logging, and a robust chain-of-custody system to track every movement of evidence from intake to disposal. These tools ensure compliance with legal standards and enhance accountability.
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Yes, ARMS allows for the attachment of audio, video, and other media files without size restrictions.
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ARMS features over 100 pre-built statistical reports and customizable reporting tools. Users can download reports to Excel or email them directly to external recipients. This functionality supports data-driven decision-making and resource optimization.
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ARMS stands out due to its:
- Automation of compliance tasks like NIBRS and Clery Act reporting.
- Cloud-based design for accessibility and cost efficiency.
- Seamless integration with key systems through open APIs.
- Commitment to staying updated with evolving regulations.
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ARMS features an open API that facilitates seamless integration with third-party systems, including crash reporting, license plate readers, body cameras, court systems, and eCite/eCrash platforms. This eliminates redundant data entry and ensures smooth interoperability.
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ARMS integrates mobile access with advanced data synchronization and interoperability tools, ensuring officers, dispatchers, and administrators stay connected. Its real-time updates facilitate smooth communication and coordination across all roles, whether in the field or at headquarters.