Through the Investigations module, your agency will be able to assign active investigations to your agents and track the activity during the investigation. Automated notification emails will be sent to an agent when an investigation is assigned to them, as well as to remind them of review dates and purge dates. Customize your agency’s preferred “Solvability Factors” and rank each investigation on each of these factors. ARMS will automatically prioritize investigations that are more likely to be solved.

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