Knowledge Base

View our library of quick, step-by-step help tutorials. You’ll learn the basics and how to get the most out of your account.

ARMS Administrator Training

ARMS Mobile Training 

ARMS Computer Aided Dispatch Training 

ARMS NIBRS Training   

ARMS YouTube Channel

ARMS Webinar Series

ARMS Administrator Training

Basic ARMS Admin training for a new Administrator that wants to understand more about Setup Menu in ARMS and its abilities.

 Admin Overview and System Defaults

New Employee Setup and Set User Access.

Crime Code Setup

Geo/Location File Setup

Code List and Find/Replace Code List

ARMS Mobile Training

Basic ARMS Mobile Training for a user that wants to learn about the browser functions of ARMS and how to perform their day to day jobs in this new environment.


Log on/off and CAD Screen Orientation

Interacting and Adding to CAD Events

Case Management Screen Orientation

Case Management Incidents, Master Name

Case Management Property, Vehicles, Case Submission

Case Management Additional Features

ARMS Computer Aided Dispatch Training

Basic ARMS CAD Training for a dispatcher which covers all of the abilities that a dispatch will need to accurately and efficiently perform their job.

CAD Basics

Unit Logon/Logoff

Creating a CAD Event

Working with a CAD Event

Adding People, Property, and Vehicles

Additional CAD Features


Basic ARMS NIBRS Training for ARMS Administrators that want to learn about the setup process of reporting NIBRS from ARMS as well as how to enter basic NIBRS Reviews onto a case report in either the ARMS Thick Client or the ARMS Mobile Client.

Crime Code Setup

GeoFile Setup

Property Setup

 Victim Setup

Data Enter Overview

Basic NIBRS Review (Thick Client)


Basic NIBRS Review (Web Client)

ARMS Webinar Series

To help assist our customers in any way possible, we regularly schedule online user group conferences which cover many ARMS related topics.  These are available to our users so that they can also learn about these topics from us and other real users after the fact.

 MT NIBRS – 4/30/2020

 Case Report Basics – 4/28/2020

Administrator: Code Clean Up – 4/27/2020

 CA NIBRS – 4/23/2020

Administrator: Employee Setup – 4/20/2020

FL NIBRS – 4/16/2020

 MS NIBRS – 4/14/2020

TX NIBRS – 4/9/2020

TX NIBRS – 4/7/2020

 GA NIBRS – 3/31/2020

Interested in what else ARMS can do for you?

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